PhinHope is not only opening doors for professional Customer Experience, Change Management, Assurance, Governance and Risk Advisory services but will also offer messages of hope and academic support to the Masters’ and Doctorate students.
To excel in everything that I and PhinHope do!
Dr. Phindile R. Nene (Phindy) is a seasoned multi-skilled telecommunication (telco) professional with 20 years of experience in both private and public sectors, academic research and scientific writing.
Phindy is a Doctor of Philosophy (PhD) in Management studies focusing on Strategy. In her thesis entitled “A financial sustainability model for the South African telecommunication industry” she explores the factors that influence the financial sustainability of South African mobile operators using thematic analysis and financial ratios to analyse both qualitative and quantitative data. Subsequently, she contributes to the existing body of knowledge on financial sustainability by proposing a framework for financial sustainability that is both relevant and useful to executives to assess and enhance the financial sustainability of their telecommunication organisations to achieve competitive advantage in a volatile, uncertain, and complex environment. Furthermore, she developed a financial sustainability model that can measure and evaluate the financial sustainability of the telco industry.
In 2020, she obtained her Master of Commerce in Business Management majoring in Strategy and she was “Exploring the impact of value added tax increase on the performance of the business: A case of MTN”. In 2017, she obtained her Bachelor of Commerce Honours in Business Management focusing on Risk and Strategy.
In 2014, she obtained her Bachelor of Commerce in Financial Management from the University of South Africa [UNISA], studying part-time whilst working full-time.
